TRANSPORT

FREE TRANSPORT

Shipping is free for all orders over $99 before taxes.

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DELIVERY TIME FOR STANDARD PRODUCTS

Our standard delivery time varies between 1 and 3 business days. However, carrier delays and/or the specific nature of the order may cause a longer delivery time. If you need to confirm the delivery time of your order, please contact info@favpro.ca . We will be happy to find a solution to serve you better.

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DOOR DROP-OFF

Our carrier will leave your package at your door. If you prefer a different delivery option, simply indicate it in the comments section when completing your transaction.

For any order of $500 or more, we will contact you as a signature will be required upon delivery. If you prefer not to sign for the delivery, please let us know in advance.

Please note that FAVPRO will not be held responsible in the event of theft of an order over $500 for which the mandatory signature was waived at the customer's request.

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ORDER PROCESSING AND SHIPPING SCHEDULE:

Orders are processed and shipped Monday through Friday between 8:00 AM and 4:30 PM.

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DELIVERY ADDRESS

It is your responsibility to provide the correct delivery address, and to ensure that this address is visible when the delivery person arrives at the delivery location. Additional charges may apply if the carrier has to return to the delivery location a second time.

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DELIVERY DURING CONSTRUCTION HOLIDAYS AND HOLIDAY SEASON

Throughout the year, we are committed to providing a fast and efficient delivery service, with exceptionally short lead times to ensure your complete satisfaction.

However, please note that no shipment of goods takes place during the two weeks of holiday break (Christmas and New Year), as well as during the two weeks of construction holidays, in accordance with the Quebec calendar.

We thank you for your understanding and encourage you to plan your orders accordingly. Our team remains available to answer any questions or provide assistance.